Shipping policy

1. Shipping Origins:
All items purchased from Robertas Nevecka Illustration will be shipped from our location in Vilnius, Lithuania.

2. Processing Time:
Once your order is confirmed, please allow up to 2 business days for order processing. This includes preparing your items for shipment, quality checks, and packaging.

3. Shipping Timeframe:
We understand the importance of receiving your order promptly. The shipping process typically takes up to 5 working days from the date of order processing. Please note that this timeframe may vary due to factors beyond our control, such as customs delays, holidays, and unforeseen circumstances.

4. Shipping Methods:
We primarily use reputable and reliable shipping services to ensure your items arrive in excellent condition and within the specified timeframe.

5. Shipping Costs:
Shipping costs are calculated based on the destination, weight, and dimensions of the items ordered. The total shipping cost will be displayed during the checkout process before you finalize your order.

6. Tracking Information:
Once your order has been shipped, you will receive an email notification containing tracking information. This will allow you to monitor the progress of your shipment and estimate its delivery date.

7. International Shipping:
We proudly offer international shipping to various destinations around the world. However, please be aware that international orders may be subject to customs fees, import duties, and taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in the total purchase price or shipping fees.

8. Order Delays:
While we strive to deliver your items within the specified timeframe, occasional delays can occur due to external factors. If your order is significantly delayed, we will do our best to keep you informed and provide assistance.

9. Delivery Address:
Please ensure that the provided shipping address is accurate and complete. We are not responsible for any delays or non-delivery resulting from incorrect or incomplete addresses.

10. Contact Us:
If you have any questions, concerns, or special requests regarding shipping, please don't hesitate to contact us at hello@robertasneve.com

By placing an order with Robertas Nevecka Illustration, you agree to abide by the terms and conditions outlined in this Shipping Policy. We value your business and appreciate your understanding of our shipping processes.